Terms Of Service

Date of last revision: February 24, 2021

By confirming and placing your order you agree to abide by the terms of service detailed below.

Cancellation/Return Policy

All Imperial Saber Light Swords Come With a 1yr Product Replacement Warranty. For Product Warranty Replacements Please Contact Support@ImperialSabers.com

Returns and exchanges will not be accepted for items purchased. This return policy is subject to change, for any or no reason, from time to time at Build-A-Saber’s sole discretion without advance notice.

The 1 Year Warranty covers normal use wear and tear. Buyer must cover shipping and handling for warranty shipping.

Chargebacks

Fraudulent chargebacks will be disputed and may result in criminal charges for theft and/or felony postal fraud. Filing a chargeback is not an acceptable method of requesting a refund or cancellation. We ship all of our orders with signature confirmation to prevent theft.

Defective or Incorrect items

Any defective or incorrect items MUST be returned before a replacement can be issued. Customers who claim an item is damaged or does not match the description are required to return the merchandise before a replacement will be sent.

User Safety

During the machining process, some sabers may develop sharp edges. Before any contact dueling (as with any type of dueling), we recommend wearing proper safety protection for your hands, body and face. This includes but is not limited to: gloves, body armor, face masks, and helmets. Always take the proper safety measures before dueling of any kind. Build-A-Saber, Imperial Sabers and or it’s affiliates are not responsible for any injuries that result from saber play, combat choreography or dueling.

Delivery/Shipping Policy

Our international orders are ship worldwide from our headquarters in Virginia, via USPS international priority, with tracking and insurance. To determine if USPS has delivery service to your country, please select your country from the drop down menu when entering your shipping address. If you do not see your country in the drop down menu, unfortunately we cannot currently ship to you.

Mailing list

By creating an account or placing an order you agree to be enrolled in our mailing list. If you would like to be removed from our emailing list you can click unsubscribe at the bottom of any of our emails or by emailing us at support@imperialsabers.com

Promotions

Promotional sales can not be retroactively applied for any reason whatsoever, they can also not be combined with previous offers. This means you can not cancel an existing order to re order with a new promotion, also you can not order a gift certificate during a promotion to use during a second promotion thereby combining the discount rate. There are no exceptions. Shipping costs, applied taxes or any other additional costs do not count towards free item giveaway and or tier rewards.

Privacy Policy

Effective Date: December 10, 2020

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience

Your information helps us to better respond to your individual needs.

To improve our website

We continually strive to improve our website offerings based on the information and feedback we receive from you.

To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature like sending periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and keep track of advertisements.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the ‘Edit Profile’ page.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.ImperialSabers.com

Your Consent

By using our site, you consent to our websites privacy policy.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.ImperialSabers.com

880 North Military Hwy, Unit 1171

Norfolk, VA. 23502

USA

Support@ImperialSabers.com

 

Warranties

WHAT IS COVERED AND FOR HOW LONG?

SABERATION INC., IMPERIALSABERS.COM AND OR IT’S AFFILIATES (hereby referred to as COMPANY) warrants that COMPANY’s products are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase by the first consumer purchaser and continuing for the following specified period of time after that date: 90 days.

WHAT IS NOT COVERED?

This Limited Warranty is conditioned upon proper use of the Product. This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper storage, exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical stress; (b) scratches, dents and cosmetic damage, unless caused by COMPANY;

Improper maintenance and operation of this Product or attempted repair and/or modifications by any party other than COMPANY will render Limited Warranty VOID.

All electronics i.e. soundboards; soundcards; LEDs; speakers; chargers; and batteries are not covered by COMPANY’s warranty as COMPANY does not produce said items.  COMPANY will not be responsible for any failures to the aforementioned items or any other operator errors.

WHAT ARE COMPANY’S OBLIGATIONS?

During the applicable warranty period, provided the Product is returned in accordance with the terms of this Limited Warranty, COMPANY will repair or replace the Product, at COMPANY’S sole option, without charge. COMPANY may, at COMPANY’s sole option, use new parts or components when repairing any Product, or may replace the Product with a complete new one.

HOW DO YOU OBTAIN WARRANTY SERVICE?

To obtain service under this Limited Warranty, you must return the Product to COMPANY in an adequate container for shipping, accompanied by the sales receipt or comparable proof of sale showing the original date of purchase and the seller’s name and address. To obtain assistance on where to deliver the Product, please email to COMPANY Customer service at Support@ImperialSabers.com . If COMPANY determines that any Product is not covered by this Limited Warranty, you must pay for the repair or replacement of such Product as well as shipment costs for the return to and from COMPANY

Limited Warranty is NON TRANSFERABLE.

Disclaimer 1:  Dueling, swordplay, fencing or combat with the Product can lead to injury and loss of property. COMPANY will not accept any responsibility for any damage caused/received from the misuse and mishandling of any COMPANY Products.

Disclaimer 2:  COMPANY is in no way affiliated, associated, licensed or endorsed by Lucasfilm Ltd., Industrial Light and Magic, Disney or any of their associates. All brands and trademarks listed if any are the exclusive property of their respective owners.

Refund Policy

COMPANY will not issue refunds for any reason; nor will COMPANY ‘buy back’ any of our Products and or Services, as every single COMPANY Product and or Services is subject to every the individual buyer(’s) unique specifications or requirements.

Privacy Policy

COMPANY will be collecting all customers’ information upon registration on COMPANY’s website; upon order confirmation; contest or sweepstake entries; response to surveys or general communication (even via email); and participation in any of COMPANY’s offsite features.  Third-party links, as well as ‘cookies’ may be utilised in an effort to provide customer(’s) with an enhanced experience while visiting COMPANY’s site.

For purchases of the Product(s), COMPANY will require buyer(’s) name, email address, mailing/billing address, phone number, credit card/PayPal information, and other such pertinent information.  Visits to COMPANY’s website will however, be anonymous.

For Product(s) purchased as gifts, COMPANY will also require the recipient’s information to expedite the orders.  Information collected with regards to gift recipient(s) will not be used for marketing purposes.

COMPANY may however, use customer’s information acquired with the aforementioned listed scenario(s) for the following:

  • personalising customer(’s) site experience
  • delivering content and Product offerings most related to customer(’s) searches
  • expedite all transactions
  • administer contests; promotions; surveys; and any such other site feature
  • update customer(’s) with COMPANY’s newsletters in the form of emails
  • to better respond to any and all customer(’s) enquiries and service requests

COMPANY will implement a variety of security measures to ensure the safety of all customer(’s) information. Said information will then be contained securely, and will only be accessible by a limited number of persons with special rights to such systems and said persons will be prevailed to confidentiality. All sensitive and credit card information supplied to COMPANY via any purchase transaction(s) or other means listed above will be transmitted via Secure Socket Layer (SSL) and encrypted only to be accessed by the stated persons above.

COMPANY will not sell, trade or transfer to outside parties any of the customer(’s) information provided except in cases of website hosting partners; and operational assistance.  COMPANY however, will release customer(’s) information in cases where appropriate for COMPANY to comply with the law; to enforce site policies or to protect COMPANY’s rights, property and safety.

By using COMPANY’s site, all users and customers have consented to our privacy policy.